Sometimes 'change' can be a bad decision

Posted by cjv07 on 7/14/2007

In the past year, the store layout at "Big Lots" on Harding Blvd, Roseville, California has changed dramatically. It's very disappointing, trying to understand why this was done. The store now has a very confused, disoriented, cluttered feeling. Everything is done on an angle, with no sense of organization. I've been a frequent shopper at this store since it first came to Roseville...and was one of my favorites. Now I have discontinued doing business there. Besides the store looking so junky, the prices are extremely high for this type of business. I don't want to see business leave the location, but if what I'm hearing from family and friends, they have the same opinion as myself. I don't mean for this to be a negative writeup, instead I hope if any other customers have expressed a similar opinion maybe they will give the layout a second look. Maybe this "angle" look is a new thing, since I've seen the same thing in some of the Rite Aid pharmacy stores too. Family and friends have expressed a dislike of that layout also.