Serving your Local Area.
(866) 799-7959
Pick Enterprise. We'll Pick You Up.®
Mon-Fri 7:30am-6pm, Sat 9am-Noon, Sun Closed
AMEX, CHECK, DINERS_CLUB, DISCOVER, MASTERCARD, VISA
Free pick-up from your home, office or repair shop
With the largest fleet in North America and over 150 makes and models, Enterprise has something for everyone. And, with more than 7,000 locations throughout the United States, Canada, UK, Ireland and Germany, we're always nearby. Pick Enterprise. We'll Pick You Up.®
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Posted by ssupiani on 9/11/2008
They should call their company MONEY ROBBER instead of RENT-A-CAR!!!. Here's why: My husband rented a car and noticed that it had scratches on it. He refused to inital stating there's no damage on the car, they said scratches doesn't count as damage, so he initaled. When he returned the car, they charged him $500 deductible for those scratches !! DO NOT USE THIS COMPANY !!!! OR IF YOU HAD NO CHOICE, MARKED ALL THE TINY SCRATCHES !!!!
Posted by ckgimenez on 8/21/2008
I will never again use this company. They are liars, and say and do anything to get you into their office. They then leave you stranded and helpless, and could care less what happens to you. DO NOT USE THEM. They treated my and my 20 month old son like trash.
Posted by cs1462 on 8/20/2008
I rented a car one way from Enterprise in San Marcos, Tx to go to Midland, TX. The people were friendly and knowledgeable and they picked me up from my apartments which are close by. However, when I went to pick up the car, Dewey was very hurried and overly concise when discussing the difference in coverage rates and how things work in the car. When I reserved the car, the attendant asked if there was anything I was looking for and I specifically asked for a car with good gas mileage since I had to travel such a long distance. However, the PT Cruiser they rented me got terrible gas mileage and it also had trouble accelerating on the highway. It was a nice car, but certainly not made for traveling. When I went to turn the car in, they said that they normally charge a drop fee of $35 to leave it in Midland, but since the office in SM overlooked it, they would waive it. To rent one from SM to Midland was $89.33 for one day and to rent one from Midland to SM for one day will be about $124. That's almost a car payment!!!!
Posted by urbanrider on 8/11/2008
My last experience at the Enterprise was horrible!!! The customer service stinks. In order to rent a car you have to go through too many hoops. While attempting to rent a car the other day they told me while I had to produce two references and they had to speak to them on the phone. This was during regular business hours, so I asked the sales person "What if the person is working and can not speak on the phone? " My references are attorneys and business owners I was lucky to reach someone. I used to be a regular customer. It used to be I did not have to spend one half an hour to rent a car. I have told as many of my friends not to rent cars from Enterprise the service will leave you angry.
Posted by axle1975 on 8/9/2008
I reservated a car and asked for pick up service. They told me to call the enterprise office again at the pick up time, what I did. First, no one picked up the phone and when I finally reached them, they told me that they rented out the car without calling me first (I have left my phone number when I made the reservation). Never again, I prefer other car rentals in the future.
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