(916) 624-0300
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Posted by MadReviewer on 1/5/2009
By far one of the worst doctors we've ever dealt with. Not open to hearing what the issue was. Prescribed an antibiotic without really understanding what the problem was. Then, on the day of our appointment we call to confirm. The appointment was booked roughly two weeks prior. Front staff tells us we don't have an appointment because Dr. Hopper has "released" this patient. Says we got a letter stating so. Never received a letter. When asked why the patient was released, they simply reply "It's time for you to find a new doctor." What kind of doctor turns away patients and lies about how they did it? Or won't give an explanation for why? Maybe Dr. Hopper went into the wrong field. Compassion? Loyalty? I think not. Guess the reviews on all the other sites are true - this doctor is terrible! And the front office staff is no sweet tomatoe!
Posted by LotsaDocs on 5/18/2008
My entire family are patients for this office. We have always been treated with respect, care and kindness. Is the office perfect? Maybe not, but from Dr. Hopper to the two PA's they all care and are concerned with thier patients well being. Like any office where there is only one doctor, it's more common to get in to see the PA's. I would recomend the office to anyone in need of a Primary care.
Posted by eagle32 on 5/11/2008
I have been going to Dr Hopper for 3 years now, ironically at the recommendation of a very respectful, reputable, well-liked Dr. who happened to be leaving the area and referred me to her. I have been there several times and have never experienced any of the extreme experiences that these poor people claim to have suffered under the hands of her and her staff! I have been given great service and staff always professional . You have to wonder why all these other emails seem to come from the same anger tone, bitterness and extremism. Smelling something fishy here.... No independent business could survive for very long if they behaved the way these "similiar' sounding emails imply. Again, Dr. Hopper is nothing short of a very caring doctor and her staff are also professional and courteous.
Posted by Lewis33 on 3/16/2008
I wish everyone would see this, especially Dr. Hopper. The big joke in my family is the elusive Dr .Hopper and when we actually see her. Oh, yes, there have been Hopper sightings, but one was in the parking lot and the other was at the mall! I saw her at my initial "get to know me" visit because I insisted on her seeing me. She seemed irritated that I wasn't there for a specific reason, only for a complete check up. The other time is after an emergency room visit. The staff didn't seem concerned that I just came out of ER and tried to schedule me two weeks out. I was furious and continued to call until Hopper would see me. Honestly, the PAs take better care of you. But, even with that, you never get the same PA. There isn't a person in that office that knows me and knows I'm one of their patients. The office staff is the absolute worse there is. As with the other reviewers, they are rude, uncaring, and have no people/customer service skills what so ever. You can't get through on the telephone most of the time. When you do, they can't get you an appointment within a reasonable time and certainly make no effort to work with you. This is, by far, the worse doctor's office ever. Again, I wish Dr Hopper would take note and make some serious changes or just get out of this field. It's a shame she holds a title of family practice doctor.
Posted by hawghead on 1/20/2008
This physician cancels multiple appointments, and leaves the staff to lie for her. I have had to sit in the office for 2 hours and was told she had a lot of emergency patients in the office - when she was not even in the building! Horrible staff - surly and argumentative. I would advise you to find another Doctor - avoid this practice at all costs!
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